Help Center
Find answers, troubleshooting guides, and support resources for our ADHD assessment tool.
Quick Help Topics
Getting Started
Learn how to use our ADHD assessment tool
- •How to take the assessment
- •Understanding the questions
- •Technical requirements
- •Accessibility features
Understanding Results
Interpret your assessment results
- •What your score means
- •Next steps after assessment
- •Finding professional help
- •Preparing for doctor visits
ADHD Information
Educational resources about ADHD
- •What is ADHD?
- •Types of ADHD
- •Common symptoms
- •Treatment options
Privacy & Security
Your data protection and privacy
- •How we protect your data
- •Cookie usage
- •Data deletion requests
- •Privacy rights
Troubleshooting Guide
Problem: Assessment won't load
Try these solutions:
- 1.Refresh your browser page
- 2.Clear your browser cache and cookies
- 3.Try a different browser (Chrome, Firefox, Safari, Edge)
- 4.Disable browser extensions temporarily
- 5.Check your internet connection
Problem: Can't submit my answers
Try these solutions:
- 1.Make sure all required questions are answered
- 2.Check that JavaScript is enabled in your browser
- 3.Try using a different device or browser
- 4.Disable ad blockers temporarily
- 5.Contact support if the problem persists
Problem: Didn't receive results email
Try these solutions:
- 1.Check your spam/junk email folder
- 2.Verify you entered the correct email address
- 3.Add our domain to your email whitelist
- 4.Try retaking the assessment with a different email
- 5.Contact support for assistance
Problem: Results seem inaccurate
Try these solutions:
- 1.Review your answers for accuracy
- 2.Consider retaking the assessment when you're not rushed
- 3.Remember this is a screening tool, not a diagnosis
- 4.Discuss results with a healthcare professional
- 5.Consider factors that might affect your responses
Still Need Help?
Our support team is here to help you with any questions or issues you're experiencing.
Technical Support
joe@adhdtestonline.net
Website issues, assessment problems, or technical difficulties
General Questions
joe@adhdtestonline.net
Questions about our service, feedback, or general information
Privacy Concerns
joe@adhdtestonline.net
Privacy questions, data requests, or legal inquiries
Additional Resources
Frequently Asked Questions
Find answers to the most common questions about our assessment tool and ADHD.
View FAQ →ADHD Resources
Comprehensive collection of ADHD resources, organizations, and professional help.
Browse Resources →Important Reminder
Our assessment tool is for educational and screening purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for proper evaluation and care.